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With one in three South African small and medium enterprises (SMEs) falling victim to cyberattacks, the digital threat landscape is no longer a distant concern—it’s a daily reality. SME services provider Lula is calling on small business owners to take proactive steps to protect their operations, data, and reputations.
“Cybersecurity is no longer optional—it’s foundational,” says John Dalton, Head of Engineering at Lula. “Small businesses must treat digital security with the same seriousness as physical security.”
SMEs are particularly vulnerable to cybercrime because they often have fewer resources than large corporations to dedicate to cybersecurity. Yet with SMEs contributing around 40% of South Africa’s GDP, strengthening their digital defenses is vital to economic resilience. As businesses head into the busy end-of-year period, including Black Friday and the festive trading season, robust cyber defenses are more critical than ever to safeguard transactions, customer data, and business continuity.
Cyberattacks can cripple a business both financially and operationally. From phishing scams and ransomware to insider threats and invoice fraud, SMEs face a growing list of risks. Beyond financial loss, breaches can also result in reputational damage, legal consequences under the Protection of Personal Information Act, and loss of customer trust.
Lula’s Top 6 Cybersecurity Tips for Small Businesses
Use biometric verification, passkeys, or one-time PINs to secure access to sensitive systems. Avoid password reuse and consider password management tools.
Regular cybersecurity training helps employees spot and report phishing attempts, avoid malware, and practice safe online habits—especially when working remotely. This is critical, as people are often the most vulnerable point in an organization’s security and the source of the biggest threats.
Regular backups stored separately from operational systems can be a lifeline during ransomware attacks or system failures.
Know how to respond during a cyberattack: isolate affected systems, alert support teams, and contain the breach.
Ensure your business can restore operations quickly using backed up data and predefined recovery steps.
Define who can access what, why, and how. Monitor and log access to critical systems to prevent insider risks.
“Cyber threats are evolving — so must your defences,” Dalton adds. “SMEs that invest in cybersecurity today are the ones that will still be standing tomorrow.”
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