The Nigerian Communications Commission (NCC) has released practical guidelines to help subscribers manage their mobile data usage, following widespread complaints that telecom operators are siphoning users’ data.
In a statement titled “Smart Data Management Tips,” the Commission explained that while it and service providers have consistently dismissed claims of deliberate data depletion, rapid technological changes and evolving smartphone features often lead to unintended high data consumption.
According to the NCC, this knowledge gap contributes to frustration among subscribers and erodes trust in the telecom sector. The regulator emphasised that Nigerians can better manage their data by adopting simple strategies designed to minimise waste.
The Commission urged Nigerians to be more proactive in managing their consumption habits rather than attributing all cases of quick depletion to telecom operators.
It also reassured subscribers that it remains committed to protecting consumer rights while encouraging responsible data use in an era of heavy internet reliance.