Lotto and other games will return as from this Monday 4 May after a 47-day shutdown as a result of measures related to Coronavirus, Maltco Lotteries announced
The company is set to reopen its retail network after authorisation to open was announced on Friday.
The National Lottery operator said it has been amongst the first organisations to respond to the COVID-19 pandemic outbreak, by supporting all the directives issued by the health authorities and has put into place copious measures aimed to ensure the safety of players, employees and its retailers.
Sale of Games
As from Monday 4 May, players will be able to participate in all of Maltco’s games, including: Super 5, SUPERSTAR, Lotto, Quaterno+, Quick Keno, Bingo 75, Scratchers instant tickets as well as UBET Sports and Horse Racing games (from whenever events and betting content become available).
However, in order to comply with the Social Distancing recommendations issued by the Authorities, the public is being informed that the Quick Keno game, UBet Live Sports and U*BET Horse Racing events will not be transmitted from TV’s Inside the POS. Players can still buy their tickets and follow the progress of the events through Maltco’s Website www.maltco.com or other channels, but not from the inside of any Maltco POS.
Tickets already purchased for Upcoming Draws
Due to the suspension of lottery draws, tickets which have been purchased for any active draw prior to the suspension, shall remain valid and will be participating in the upcoming draws which are scheduled as follows:
Consecutive Draw tickets have remained valid for the respective draw numbers as stated on the tickets.
Payment of Winnings
Players participating in Maltco games, typically have up to 60 days from the announcement of the result to cash their winnings. Since the suspension of Maltco’s operation by the Authorities, on Wednesday 18th March 2020 amid COVID-19 pandemic, Maltco players had this period extended to 90 days following a directive issued by the Malta Gaming Authority. In view of this situation, the Maltese regulator has extended further this period by another 30 days for players to claim any Maltco unpaid winnings. This means that for those draws and events which have taken place prior to the 18th March, players now have a total of 120 days from the date of the draw or result announcement in order to cash their winnings. For winnings of upcoming draws and events starting from the 4th May 2020 onwards, the 60-day rule shall be put in force once again unless otherwise instructed by the Malta Gaming Authority.
Winnings up to €5,000 euro can be cashed from any Maltco Point of Sale whilst winnings of more than €5,000 may be cashed from Maltco’s Head office following an appointment through Maltco’s Helpline Centre which can be contacted on Tel: 2388 3333
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